Logo facebook Logo Twitter Logo YouTube Logo RSS Logo YouTube Logo Instagram

Don't hesitate to contact us:

Central Administration Office
(Bürgeramt Mitte)
Bergheimer Str. 69
69115 Heidelberg
Phone +49 6221 58-47980
Fax +49 6221 58-49150

Consultation (Photo: Buck)

Service Point

Information and advice

The Service Point is the first port of call for anyone looking for information about entering and staying in Germany. You can simply drop in during opening hours. For some services, you do not even need to make an appointment. 

Services available from the Service Point

  • Advice and information on immigration law
  • Accepting declarations of sponsorship (Verpflichtungserklärungen) for stays of longer than three months (appointment required) 
  • Attestations
  • Issuing forms
  • Registering the loss of a passport or electronic residence permit
  • Issuing electronic residence permits that have already been applied for
  • Directing visitors to other relevant authorities and institutions