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Gender star

We use the gender star (*) to address all people who identify as women.

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Bei Fragen wenden Sie sich bitte an:

Dr. Marie-Luise Löffler.
Dr. Marie-Luise Löffler
Eppelheimer Straße 13
69115 Heidelberg
Phone 06221 58-15520



accompanying you on the path to help

What should you do when domestic violence occurs? The city of Heidelberg has a strong support system in place for women* who are affected by domestic violence. It provides them with advice, support and on-going help. But for many women*, simply gaining access to the system or maintaining contact can be impossible. Unfortunately, the path to help is often fraught with obstacles. Shame, guilt, financial worries, or feelings of helplessness as a result of traumatic experiences often trap women* in seemingly inescapable situations.
In order to speed up and facilitate women’s* access to support systems, from 6 July 2020 two guides – a psychologist and a youth trauma specialist – will be provided to accompany them on their journey. These guides can be contacted via the project contact points: the intervention agency for women, the walk-in clinic for victims of violence, the police, and the Clinic for General Psychiatry. The guides will personally be there every step of the way, from the first point of contact onwards. They will furthermore provide personalised advice on any subsequent steps and work to develop new perspectives.
The guide system is intended to break down any obstacles standing in the way of help.

Please contact our project contact points. They can arrange a guide for you:

Intervention agency for women and children (Frauen helfen Frauen e.V.)

Telephone 06221 750135
At the Intervention agency, we counsel women and girls who are experiencing violence in their relationship and who urgently need help.
Mondays, Tuesdays, Thursdays 9:30 a.m. – 12:00 p.m.
Wednesdays 2:00 p.m. – 5:00 p.m.
Counselling can also take place outside of the agency premises.

Mannheimer Straße 226
69123 Heidelberg

Walk-in clinic for victims of violence – Institute for Forensic Medicine (Heidelberg University Hospital)

Telephone 0152 54648393 (around the clock)
At the walk-in clinic, victims of physical and/or sexual violence can get a free and immediate forensic examination, legally valid documentation of the injuries they have received and have any evidence collected. There is no obligation to press charges

Voßstraße 2
Gebäude 4420
69115 Heidelberg

Clinic for General Psychiatry


Telephone 110 (around the clock)

Here you can find further help by phone, in person or online.