The right bin
for your waste
Sorting your waste correctly is not only good for the environment – it can also save money. Every household in Heidelberg is responsible for sorting their waste into ‘residual waste’ (Restmüll), biowaste, paper and cardboard, and light packaging materials. The city offers a range of bins and bags to help them do this. If an individual, family or business moves into a property, that property must be registered for waste collection services.
Order new bins or make changes to your bins online
The online form makes it easy to order new bins or swap your existing bins for different ones. After your request has been received, the change will take effect within three weeks. The new fees will take effect from the time the new bins are supplied/the old ones are withdrawn.
Orders must be placed by the property owner or property manager. Once the change has been made, a modified ‘notification of charges’ (Gebührenbescheid) will be sent out.
Please note: A €15 administration fee will be charged for any change in number, type or size of bins, the regularity with which they are emptied, or the type of service selected.
Telephone advice: If you have any questions, please contact +49 6221 58-29999 (8 am to 1 pm Monday on Fridays).