All administrative buildings and particular communal institutions in Heidelberg are closed and there's only service in very urgent cases. Please note, that wearing a mask is obligatory in all administrative buildings. For more information about the current situation in Heidelberg and important contacts, please visit: www.heidelberg.de/coronavirus.
The City Hall
A one-stop shop for local services
Heidelberg City Hall ('Rathaus') is located right on the bustling Market Square against the backdrop of the historic Old Town, the world-famous Castle ruins and the banks of the river Neckar. It is the focal point for local politics and the headquarters of the city's administrative services. For residents of the Old Town, it is also their local municipal headquarters, the 'little city hall', as it is known: each neighborhood has one, so locals do not have to travel too far for help and advice. It is a people-oriented approach to local government that is also reflected in a comprehensive range of online services, regular consultations with the Mayor, a variety of different policymaking bodies and, last but not least, Heidelberg's approach to encouraging residents to become involved in local affairs.